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1.
Prepare what you'll say beforehand.
If you have
not thoroughly prepared for the negotiation, you can't negotiate,
you can only react.
It is not
only important to prepare what you are going to talk but also
how you would deliver your presentation. Start by making a list
of what you hope to gain from the negotiating process. Rather
than limit yourself to financial matters, shoot for three types
of benefits: rewards, such as a salary increase, bonus, pension
or vacation package; risk-limiters, such as a hefty severance
package or a time frame in which you can expect a promotion or
performance review; and responsibilities, which give you more
authority.
To avoid overlooking
things that might come up during the negotiation, have an expert
or a friend review what you are going to present during the negotiation.
2.
Take control of the negotiating process.
A New York
bond trader provided her human resources and unit supervisors
with a goal list, including broader job duties and a more flexible
work schedule. She also asked for a modest salary instead of the
purely performance-based pay she was used to. This put higher-ups
in the position of reacting to her, rather than vice versa, and
she received her requests.
Likewise,
a 48-year-old New Jersey Programmer Analyst was able to create
his own position as a Project Manager at his new employer, a Dot
Com firm just two years old. A gambler at heart, he'd been seeking
a leadership position at an entrepreneurial company where he would
have more authority and stock options, benefits that weren't available
in his old job as a programmer with a large software company.
Listing his goals prompted him to request a severance package
and an employment contract this time around. The new company was
happy to oblige, since his compensation is tied to performance.
You can get
the negotiating ball rolling in your favor by writing a brief
letter or memo to your employer or the target company, if you
have received a job offer before discussing compensation.
In the letter,
outline your key accomplishments and emphasize your past and potential
contributions to the company, not what you need or want. That
way, you're shaping a perception of your value. This is the time
to advertise.
3.
Set your price.
The prime
asset of any business is a productive work force, and the fact
that an employer is willing to negotiate proves it values you.
However, you
should expect employers to try to purchase your talent and experience
at a discount. That's what employment and compensation negotiations
are: a simple "buy-and-sell" matter, and as the seller,
you must set an asking price going in.
It is wise
to view your time, expertise and experience as expensive commodities
so that you set a fair price.
4.
Keep it business, never personal.
Even if you
admire the person you're negotiating with, remember that it's
a business transaction, not a personal exchange.
Separate the
salary and employment issues you're discussing from how you feel
about your boss or a hiring manager. Remember that the outcome
of your discussion will affect your well-being.
5.Use
positive language.
Never say
"never" or "no" to an employer's offer. If
the company is resisting your requests, use neutral-sounding words
to describe your position by saying that you find the offer "disappointing,"
"unfortunate," "surprising" or "unacceptable."
You also might
try asking an employer to reconsider its offer, or ask for additional
time to consider the terms to keep the door open to favorable
changes. The point is to avoid words that make you sound angry
or unwilling to negotiate further. The process should continue
until you arrive at a satisfactory agreement, unless you blow
it prematurely.
6.Consider
performance-based compensation.
Requests for
greater responsibility are almost always granted, since few people
ask for this benefit. In most cases, increased responsibilities
eventually lead to an increase in pay. When employers say they
can't afford your salary, try suggesting performance-based pay.
Many candidates overlook this obvious strategy for winning over
cost-conscious employers.
7.Get
written confirmation.
Clear confirmation
is a crucial element of negotiations that candidates usually forget.
But getting something in writing provides closure and prevents
any misunderstandings between you and an employer.
Take charge
of this process by writing a letter spelling out the details of
the deal you've agreed to while they're fresh in your mind. For
example, yours might read something like this:
"Dear
Nancy, I look forward to our working together. For the sake of
clarity, I set down the points of the agreement we reached yesterday.
If I'm incorrect on any aspect, please let me know. If I don't
hear from you, I'll assume we are in agreement. Sincerely, Tom."
Your letter
becomes an equivalent of a contract with invoking the expense
or potentially adversarial tone of an attorney. More importantly,
it prevents misunderstandings that might result from poor memories,
changed circumstances or bad faith on the part of the employer.
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