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Cold Calling in the US

Cold calling requires a high degree of motivation, persistence and determination. The toughest part might just be identifying the right person or the counterpart to speak with in the US Company, and then actually getting the person on the other end of the phone.

Don't waste time your own or the prospect's. Qualify your lists before you ever pick up the phone. Make sure the people you're calling will have a definite

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interest in what you are pitching.

Use Networks


Complete cold calling is best avoided. Use your network of clients, contacts and business associates to get referrals. You may use public databases, websites, journals and publications when it is not possible to get a referral or a contact.

Be Courteous to Gatekeepers

A name and title usually can get you started. You must cautious that company receptionists are not receptive to a stranger unless you are looking for a specific, named person. You must also be prepared for receptionists who might not understand the purpose of your call, your objectives, or to whom should you be referred. You must at all times remain courteous and civil to these gatekeepers, as they can become your greatest asset in gaining access to your contact.

Voice Mails

US Businesses tend to rely heavily on voice mails and are often a hindrance to doing business. US business people are frequently at meetings, conferences, seminars, training programs, company events and trips abroad. Calendars are often scheduled full four or six weeks in advance. Leave a voice mail prior to the meeting if needed.

Tips for Cold Calling

  • People tend to like to speak and meet with counterparts, i.e. Presidents like to speak to presidents, like wise for Directors and Managers.

  • Don't insist on a meeting right away. Just because someone is willing to talk with you on the phone for five minutes doesn't mean he or she is ready to commit to a face-to-face meeting.

  • People don't want to invest in a meeting unless they're pretty sure they're going to do business with you.

  • Use your elevator speech when leaving voice mails to encourage your contact to return your call.

  • Try calling at odd hours such as early mornings, lunchtime or weekends.

  • Find the best time to call. Usually a good rapport with the personal assistant helps as they do know the best time to call.

  • Persistence in efforts pays off.

  • Do not expect to call a person first thing in the morning and setup a meeting on the same day.

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